Return & Refund Policy
If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item MCA Luxury Bags will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Items must be sent back to the following address:
27 bd des Moulins 98000 Monaco – MC
Please allow 1-2 weeks for your return to be processed.
MCA Luxury Bags will not issue refunds for products purchased through other entities, such as distributors or retail partners.
In case of a claim and/or a withdrawal from the sale, the Product must be returned complete in the original packaging with all its accessories and documents, its labels and seals duly affixed. In any event, the Product must be returned in the same state as when it was sent out. We cannot be held responsible for items damaged or lost in return shipment; therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Don’t hesitate to contact us if you have any questions
by phone :
or by E-Mail :